![]() Steam allows users to redeem codes purchased from other sites, like Green Man Gaming, Humble Bundle, Fanatical, etc., to add games to their Steam library. Requesting a Refund from Games Purchased Elsewhere As long as you meet the usual refund requirements, you can request a refund for the full price of the game you purchased and then repurchase it at the discounted price. If you bought a game shortly before a Steam sale and later find it significantly discounted, don’t worry. Steam’s refund policy is also flexible during sale periods. When you request a refund on a gifted game, the funds will be returned to the original purchaser’s account once the refund is processed. If a friend has gifted you a game on Steam, you can also request a refund for it, provided you meet the standard requirements (i.e., played for less than two hours and within 14 days of purchase). ![]() For games from other developers, the policies may vary. Generally, for Valve-developed games, you can request a refund on in-game purchases within 48 hours of purchase, as long as the content remains unmodified, unused, or untransferred. Regarding in-game content, the rules differ depending on whether the game is developed by Valve or another developer. However, if the DLC significantly alters the game in an irreversible way, it may not be eligible for a refund. For DLC, you have a 14-day window to request a refund, provided you haven’t played the game related to the DLC for more than two hours since purchasing it. Refunding DLC and In-Game ContentĪpart from games, Steam’s refund policy extends to other items, such as downloadable content (DLC) and in-game items. Therefore, it’s crucial to use the refund option responsibly and genuinely. Additionally, using the refund system to speedrun games and then asking for a refund could also result in losing the privilege to refund games in the future. While Steam is generally accommodating with its refund policy, repeatedly requesting refunds or abusing the system may lead to your right to ask for refunds being revoked. When selecting the reason for the refund, you’ll find several options, including:Īmong these reasons, issues related to gameplay, technical problems, accidental purchases, and unmet expectations are often the most likely to receive a refund.Īdditionally, if you have the opportunity to explain why you are requesting a refund, it’s advisable to do so, especially if your concerns involve legitimate complaints about bugs or other issues that other players might have encountered as well.
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